Lauded as "the most practical, common-sense approach to dealing with others that you will ever find," The Human Factor at Work demonstrates how the ability to relate and communicate with others is key to a satisfying and rewarding life on both the professional and personal fronts. It's a must-read for anyone who has interactions with others.

Eric invites the reader to explore the misleading nature of the word "why" as it pertains to our actions, thoughts and feelings. He leads you through a set of experiences to help you confirm for yourself that the long-held assumption that we all act on reasons – good or bad – may be faulty, and that paying more attention to our actual experiences, in the moment, can pay great dividends in every aspect of daily life, at work and at play.